UAE Events - Events in Dubai, Abu Dhabi, Sharjah and the rest of the Emirates : SmartEmirates.com

Welcome !

Login

SMARTEMIRATES.COM "...smartest place to search information about UAE"

Event Details
Date	10/25/2008
Event	FEELINGS: Quality Service First Time Every Time
Description	Are you Satisfied With The way Your Employees Treat Customers and Co-Workers? FEELINGS Has Positive Lasting Effects on Employees. FEELINGS achieves a positive transformation in employees by increasing awareness of customer needs, improving skills for dealing with customers, increasing employee's self-worth and improving communications and cooperation with other employees. FEELINGS is Designed to do four things Change attitudes and behavior. Teach the skills and techniques of customer service. Build the self worth of employees and help them feel good about themselves. Improve employee morale and teamwork. During the Session , employees will learn: Individual Excellence How to make the customer feel important. How to use the telephone more effectively. How to listen more effectively to customers. How to identify and satisfy customer expectations. How to handle special problems, concerns and complaints. How to turn an angry customer into a satisfied one. AND MUCH MORE!
Location	KNOWLEDGE VILLAGE AUDITORIUM, Dubai, UAE
Fees	AED-950
Add'l Info URL	www.dcbglobal.com